Get help

We help you to understand your rights, provide information and help you speak up, offering free, confidential, independent legal support to aged care recipients. You can complain if you are unhappy with any of the services provided, such as meals, personal care, etc. You can also complain about the way you are treated by staff or management. In short, you can complain about any aspect of the accommodation and/or care you are receiving. We also provide information sessions by request.